PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us, and use such information only for the purposes for which such information was provided. Users can always refuse to supply personal identification information, but such refusal may prevent them from engaging in certain Site related activities. In certain cases, refusal to supply information may result in our termination of the User’s account with us, as certain information is necessary to provide
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Unless such information can be directly and readily linked to a specific User in the manner in which we store it, such information is not considered to be personal information under applicable privacy legislation, and we will not treat such information as being confidential or owned by you.
WEB BROWSER COOKIES
HOW WE USE COLLECTED INFORMATION
RapPad.co may collect and use Users' personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
MAINTAINING USER INFORMATION
We have established the following practices regarding the maintenance of personal information.
If, for any reason, a User wishes to review their personal information that we have in our possession, they can contact our Privacy Officer, who will be pleased to provide their personal information that is on file.
Sometimes, it will be necessary for a User to update their personal information we have on file. For example, if their e-mail address changes, their information must be updated in order to keep receiving the services we provide. If you wish to make any changes or corrections to your personal information, please contact our Privacy Officer who will implement the changes. This will help us ensure our records are always up-to-date.
Users always have the choice of whether they wish to receive information – such as e-mail updates – from us. However, if a User chooses to opt out of communications respecting our services, they may not obtain all the benefits we could otherwise provide, such as updates or warnings. We will not have any liability for loss of those benefits or any negative effects respecting the User’s use of our services, and in some cases, may inform the User that we cannot provide services if we are not permitted to communicate with them and terminate the services.
A situation may arise where a User desires to have their personal information that is contained in their records deleted or destroyed. If this is what you wish, please contact our Privacy Officer, who will take care of removing your personal information from our records. We may, however, retain one archival copy of your information to allow us to comply with laws or respond to legal processes.
THIRD PARTY WEBSITES
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies, and Users are solely responsible for complying with such terms and policies.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
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This document was last updated on August 4 2015.